Life sciences · Work
We came in to fix a banking integration. We stayed for seven months.
A banking integration that turned into cash application, process ownership, and seven months of follow-through.
Pyramid Pharma Services
What was going on
Pyramid Pharma Services started as a banking integration. The work that mattered was everything the file format assumed: cash application, ownership, and a finance team that could run the process when Salora was not on the call. That took seven months.
The challenge
- Banking integration scoped as a file problem
- Cash movement that finance could not yet sign off
- Process ownership that had not landed in the client team
Trusted cash movement and a longer operating partnership.
- Banking path that survived live cycles
- Process ownership inside finance
- A managed-support relationship after the original integration ticket was “done”
Longer write-up
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