DEDICATED MANAGED SERVICES LEAD (MSL)
Their core role is to ensure the successful delivery of services to our clients.
They will oversee client onboarding, manage ticket requests, provide project management guidance, and facilitate transparent communication between Salora and the client, ensuring the highest quality service delivery.
ARCHITECTURE REVIEW SESSIONS
Engage in a comprehensive quarterly review with our NetSuite Solution Architect. This session includes a thorough analysis of your system’s current setup, encompassing modules, customizations, and integrations. You’ll have a one-hour discussion to evaluate your current strategy, followed by an additional one-hour session dedicated to offering best practices and optimization recommendations.